THE PEOPLE BEHIND THE FOG
Oulbury is made by people who care about its stories, its spaces and the community growing between them. Here is how to find the right help.
WHO TO ASK
CHARACTERS & STORIES
Questions about character concepts, applications, supernatural types, ongoing stories or a lore contradiction? Ask for the character and roleplay team through Discord.
HOMES & EVERYDAY LIFE
For rental availability, property permissions, decorating limits or help with a home, contact the team with the property name and a short description of your question.
COMMUNITY & CARE
If a scene becomes uncomfortable, a community issue needs attention or you are unsure where to turn, contact staff privately. Boundaries and privacy matter here.
HELP US HELP YOU
PRIVATE MATTERS STAY PRIVATE
Please send reports and sensitive concerns directly to the team rather than posting them in general channels. Include only relevant information and respect other people’s privacy. Never send passwords or private account credentials.
The team will respond when available. Please avoid sending the same request to several people at once; keeping the conversation together makes it easier to help.
SOMETHING NOT WORKING?
For a HUD problem, include the button or feature you were using, the exact message and the region where it happened. You can also use the HUD’s Report option to send a problem to the team.